Backup, DR & Business Continuity

Plan for the day something goes wrong, before it does.

Hardware fails, ransomware gets through, buildings lose power, people make mistakes. None of that is unusual — what varies is whether an organisation can actually recover when it happens. We design backup strategies, disaster recovery plans and business continuity plans that are built around your real risk tolerance and budget, and tested so you know they work before you need them.

Specialist inspecting backup storage appliances in a secure server room
The Problems We're Usually Called In For

Most organisations don't find out their plan doesn't work until they need it.

These are the situations that usually bring a backup, DR or continuity conversation forward.

No tested backup or recovery plan

Backups run on a schedule, but nobody has ever mapped out — or tried — what a real recovery would actually involve.

Backups that have never been tested

Restores are assumed to work because nobody has actually verified them against a real failure scenario.

No plan for losing the primary site

Power, fire, flooding or building access issues would leave the organisation with nowhere pre-arranged to run from.

Exposure to ransomware and data loss

Backups sit on the same network as production systems, which means an attack that reaches one can reach both.

A continuity plan that's out of date

Written years ago, for systems, staff and vendors that have since changed — and nobody has revisited it since.

Unclear recovery priorities

If several systems failed at once, nobody in the organisation agrees on what gets restored first and what can wait.

What We Cover

Backup, recovery and continuity, as one connected discipline.

Backup Strategy & Architecture

  • Backup design across servers, applications and endpoints
  • On-site and off-site / cloud replication
  • Retention policy aligned to business and regulatory needs
  • Immutable and air-gapped copies for ransomware resilience

Disaster Recovery Planning

  • DR site and infrastructure planning
  • Replication between primary and recovery environments
  • Documented failover and recovery runbooks
  • Recovery sequencing across interdependent systems

Business Continuity Planning

  • Identification of critical systems and business processes
  • Dependency mapping across people, systems and vendors
  • Communication plans for use during a disruption
  • Clear roles and responsibilities before, during and after an event

Recovery & Continuity Testing

  • Scheduled restore testing from backup
  • DR failover exercises and drills
  • Tabletop continuity exercises with key staff
  • Findings reporting and plan updates after every test

Ransomware & Data-Loss Resilience

  • Backup isolation from production network paths
  • Immutable and versioned backup copies
  • Rapid-restore procedures for common failure and attack scenarios
  • Coordination with our cybersecurity services on prevention and detection
Delivery Approach

How a typical engagement runs.

STEP 01

Assess

We review current backups, systems, data criticality and dependencies to understand what actually needs protecting and how ready it is today.

STEP 02

Design

We calibrate recovery objectives per system to your real risk tolerance and budget, then design the backup, DR and continuity approach around them.

STEP 03

Implement

We deploy backup infrastructure and replication, stand up the DR environment, and document the runbooks and continuity plan that go with it.

STEP 04

Test & Review

Restore tests and DR exercises confirm the plan holds up in practice. Plans are revisited and re-tested on a regular cadence — not filed away and forgotten.

Business Outcomes

What this work is actually for.

Confidence a real recovery plan exists

Not just backups running in the background, but a documented plan that people know how to execute under pressure.

Recovery priorities calibrated to your reality

What comes back first, and how fast, is set against your actual risk and budget — not a generic template.

Tested resilience, not assumed resilience

Restore and failover capability is verified through regular exercises, so it isn't discovered to be broken during a real event.

A single accountable team

One point of contact for backup, DR and continuity, instead of ownership scattered across different tools and vendors.

Frequently Asked Questions

Common questions about backup, DR and continuity planning.

What's the difference between backup, disaster recovery and business continuity?
Backup is the copies of your data. Disaster recovery is the plan and infrastructure for getting systems running again after a failure or site loss. Business continuity is broader still — how the organisation keeps operating, including people, processes and communication, while systems are being recovered. We work across all three because they only really function together.
Can you guarantee a specific recovery time if something fails?
No responsible provider can promise a blanket recovery time across every system and every failure scenario. Recovery time and recovery point objectives are set per system, calibrated to how critical it is and what you're prepared to invest — a finance system and an archive file server don't warrant the same treatment. We agree those targets with you during the design phase and build the plan to meet them.
How often should backups and DR plans actually be tested?
Often enough that you're not finding out something doesn't work during a real incident. In practice that means a regular cadence of restore tests, periodic DR failover exercises, and continuity plan reviews whenever systems, staff or vendors change materially — we agree a testing schedule as part of the engagement rather than leaving it open-ended.
Do you handle recovery specifically from ransomware?
Yes — ransomware resilience is a core part of how we design backup architecture, particularly isolating backup copies from production network paths and using immutable or versioned backups so an attack that reaches your systems can't also destroy the means of recovering from it. We coordinate this with our cybersecurity services rather than treating it as separate.
We already have backups — why do we need a DR or continuity plan too?
Backups are the raw material, not the plan. Without a documented DR process, restoring from backup after a serious failure can still mean hours or days of improvisation — working out what to restore, in what order, on what infrastructure, and who does what. A tested plan turns that into a known, rehearsed process.

Not sure your backups would actually get you back up?

A short conversation with a solutions expert is often enough to identify the biggest gap in your current recovery plan.

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